Shipping policy
At Dori Handcrafts, every product is carefully handcrafted with love and attention to detail. We strive to deliver your orders safely and on time.
Order Processing
- Orders are usually processed within 2–5 business days.
- Customized or made-to-order products may require additional processing time.
- Orders are not processed on Sundays or public holidays.
Shipping Timeline
Estimated delivery timelines:
- India: 3–7 business days
- International Orders: 7–21 business days
Delivery times may vary depending on location, courier services, customs clearance, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on order value and delivery location.
- Free shipping may be available on selected orders or promotional offers.
Order Tracking
Once your order is shipped, you will receive a tracking link or tracking details via email or SMS.
International Shipping
International customers may be responsible for:
- Customs duties
- Import taxes
- Additional local charges
These charges are determined by the destination country and are not controlled by Dori Handcrafts.
Delayed or Lost Shipments
While we work with trusted shipping partners, delays may occasionally occur due to:
- Weather conditions
- Customs clearance
- Courier delays
- High shipping volumes
Dori Handcrafts is not liable for delays caused by third-party courier services.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided during checkout.
Damaged Packages
If your package arrives damaged:
- Please contact us within 48 hours of delivery
- Share clear photos/videos of the package and product
We will review the issue and assist accordingly.
Contact Us
For shipping-related queries, contact:
Dori Handcrafts
Website: dorihandcrafts.com
Email: support@dorihandcrafts.com
Thank you for supporting handmade craftsmanship and women artisans.