Terms of service

Welcome to Dori Handcrafts. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

Dori Handcrafts offers handcrafted macrame, crochet, decor, fashion, and lifestyle products. By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Services

All products are handcrafted, which means slight variations in color, texture, size, or design may occur. These natural variations are part of the uniqueness of handmade products and are not considered defects.

We reserve the right to:

Limit quantities of any product
Discontinue products at any time
Change pricing without notice

3. Orders & Payments

By placing an order, you agree that:

All information provided is accurate and complete
Payments are authorized and valid
Orders may be cancelled if fraudulent activity is suspected

We accept secure online payments through trusted payment gateways.

4. Shipping & Delivery

Delivery timelines may vary depending on location, customization, and product availability. Dori Handcrafts is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information.

5. Returns & Refunds

Returns, refunds, and exchanges are subject to our Return & Refund Policy. Customized and made-to-order products may not be eligible for returns.

6. Intellectual Property

All content on this website including:

Logos
Product designs
Images
Graphics
Text
Branding

is the property of Dori Handcrafts and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

Use the website for illegal or unauthorized purposes
Attempt to harm or disrupt the website
Submit false or misleading information
Copy or misuse website content

8. Limitation of Liability

Dori Handcrafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

11. Contact Information

For any questions regarding these Terms of Service, please contact:

Dori Handcrafts
Website: dorihandcrafts.com
Email: your-support@dorihandcrafts.com

Thank you for supporting handmade craftsmanship and women artisans.